Averiqd™ 0

Last Updated: October 9, 2026

This Privacy Policy explains how we collect, use, and disclose personal information when you visit averiqd.com, purchase yarn, DIY project kits, or knitting and crochet tools from 𝐴𝑣𝑒𝑟𝑖𝑞𝑑™, or contact us. It also explains how you can submit privacy-related requests.

1. Who Is Responsible for Your Information

𝐴𝑣𝑒𝑟𝑖𝑞𝑑™ is owned and operated by Shanghai Manwang Technology Co., Ltd. The company operates this website and is responsible for the personal information processing described in this policy.

Website: https://averiqd.com
Business Address: Area A, 1st Floor, Building 1, No. 255 Zhoujiabang Road, Dongjing Town, Songjiang District, Shanghai
Privacy & Customer Support Email: service@averiqd.com
Phone: +86 131 4876 3497

2. Information We Collect

Depending on how you use the website, we may collect the following information.

Shopping & Order Information

This includes your name, email address, phone number, billing address, shipping address, purchased products and specifications, order number, payment status, and shipping, return, and refund records.

If you purchase a gift and provide someone else’s delivery information, please ensure that you are authorized to provide it. We use that information to arrange delivery and provide related order services.

Customer Support Communications

This includes questions, product links, order details, and photos or videos you provide through email or other contact channels.

For example, photos of a kit’s contents, yarn labels, tool size markings, or damaged areas may help us identify products and handle after-sales requests.

Account Information

If you use account features offered on the website, we may process contact details, account information, and order records associated with your account.

Website Usage & Device Information

We and our website service providers may use cookies or similar technologies to process IP addresses, browser types, device information, pages visited, visit times, and interactions with the website.

Payment-Related Information

Payments are handled by the payment services offered at checkout. We may receive payment status, transaction identifiers, and limited payment method information needed to confirm transactions, process orders, and issue refunds.

How complete payment credentials are processed depends on the payment service you use. Do not email customer support your full card number, card security code, account password, or verification codes.

3. How We Use Information

Depending on the service and applicable requirements, we use information to:

  • Create, confirm, and process orders.

  • Arrange delivery, provide tracking information, and investigate shipping issues.

  • Answer questions about yarn specifications, kit contents, and tool selection.

  • Handle missing components, damaged or incorrect items, returns, and refunds.

  • Maintain account features and order records.

  • Review unusual transactions, prevent fraud, and protect website security.

  • Understand website usage and improve product information and the shopping experience.

  • Send new product announcements, project inspiration, or promotional information after obtaining any required permission.

  • Meet applicable recordkeeping obligations and handle disputes or lawful requests.

Where applicable law requires us to identify a legal basis for processing, we rely on the relevant basis for the specific purpose, such as performing a contract, meeting a legal obligation, your consent, or legitimate interests permitted by applicable law.

4. Crafting Photos & Project Sharing

You may send customer support photos of your work in progress, finished projects, or product issues.

Photos submitted for an inquiry or after-sales review will be used to address that matter. Sending us a photo does not mean you consent to its use in advertising, on social media, or in a public display. We will seek appropriate permission separately if we wish to use it publicly.

Before sending photos, consider cropping or hiding faces, children’s information, address labels, and other personal details unrelated to your inquiry.

If you choose to post content through public review or project-sharing features offered on the website, other visitors may be able to view it. Avoid including order numbers, phone numbers, or shipping addresses in public content.

5. Who We Share Information With

To provide shopping and order services, we may disclose necessary information to these categories of recipients:

  • Website platforms and technical service providers: To support website operations, checkout, accounts, and data management.

  • Payment providers: To process payments, refunds, and transaction reviews.

  • Shipping and fulfillment providers: To prepare orders, deliver packages, and address shipping issues.

  • Customer support and communication providers: To support email communications and order notifications.

  • Analytics or marketing providers: To support website analysis or marketing when the relevant features are enabled and applicable permission requirements are met.

  • Professional advisers or relevant authorities: When necessary to address disputes, meet legal obligations, or respond to lawful requests.

Disclosures should be relevant to their purpose. Asking about a knitting or crochet project does not require you to provide unrelated personal information.

6. Shopify

Our store uses Shopify to support the website and shopping services. Shopify processes relevant information according to the services it provides and its applicable terms. In certain circumstances, Shopify may independently determine how some information is processed.

You can review the Shopify Consumer Privacy Policy to learn about its information practices and privacy choices.

If our store enables Shopify Network Intelligence and related Enhanced Services, Shopify may use information from customers’ interactions with our store and other stores to provide those services. Such processing must follow applicable privacy notice, consent, and opt-out requirements.

7. Cookies & Similar Technologies

Cookies and similar technologies may be used to remember shopping cart contents, maintain sessions, support checkout, and protect website security.

When relevant features are enabled, these technologies may also support website analytics or advertising. Where your consent is required for nonessential technologies, we will obtain it before using them.

If the website provides cookie preferences or privacy controls, you can use those options to manage your settings. You can also restrict or delete cookies through your browser. Restricting necessary cookies may affect shopping cart, login, or checkout features.

We will handle browser privacy signals as required by applicable law.

8. Marketing Communications & Opting Out

After obtaining any required permission, we may send information about new products, yarn color combinations, crafting projects, and promotions.

You can unsubscribe using the option in a marketing email or contact service@averiqd.com.

Unsubscribing from marketing does not stop necessary communications about your orders, shipping, refunds, or security matters.

9. Retention & Security

We retain personal information according to its purpose and applicable requirements. Retention periods consider order fulfillment, after-sales support, financial records, dispute resolution, and legal obligations. Different types of information may have different retention periods.

Information that is no longer needed will be deleted, anonymized, or otherwise handled appropriately under applicable requirements.

We use reasonable technical and organizational measures to protect personal information. However, no method of online transmission or storage can guarantee absolute security. Protect your account and email, and do not share passwords or verification codes with others.

10. International Processing

Our operating company is located in China. Website platforms, payment services, communication services, and other providers may be located in other countries or regions. Your information may therefore be processed or stored outside your place of residence.

Where required by applicable law, we will implement appropriate safeguards for international transfers. Data protection rules may differ between jurisdictions.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Know about and access the personal information we hold.

  • Correct inaccurate or incomplete information.

  • Request deletion of personal information.

  • Obtain a copy of your information or request data portability.

  • Restrict or object to certain processing.

  • Withdraw consent for processing based on consent.

  • Opt out of the legally defined “sale” or “sharing” of personal information, or processing for targeted advertising, where applicable.

  • Appeal a decision concerning a privacy request or complain to a relevant supervisory authority.

To submit a request, email service@averiqd.com with the details of your request and the email address associated with your order or account.

We may need to verify your identity, but will request only reasonable and necessary information. Some information may not be eligible for immediate deletion because of legal obligations or unresolved transaction matters. We will explain the outcome as required and will not subject you to unjustified discriminatory treatment for exercising applicable privacy rights.

12. Children’s Information

This website is intended for adult consumers purchasing craft supplies. We do not target children for personal information collection.

Selling DIY projects such as children’s character hats does not mean we need the wearer’s name, photo, or other personal details. For sizing questions, you can provide relevant measurements without identifying the child.

If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.

13. External Links

The website may contain links to payment, shipping, or other third-party services. When you use those services, their information practices are governed by their own privacy policies.

This policy applies to 𝐴𝑣𝑒𝑟𝑖𝑞𝑑™’s information practices and does not replace third-party privacy notices.

14. Policy Updates

We may update this policy when our business processes, website features, or applicable requirements change. We will revise the date at the top of this page.

Where a change requires additional notice or consent, we will follow the applicable requirements.

15. Contact Us

For questions about this policy, the use of personal information, or privacy requests, contact:

Responsible Company: Shanghai Manwang Technology Co., Ltd.
Email: service@averiqd.com
Phone: +86 131 4876 3497
Customer Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT).