Once you have chosen your yarn colors, checked your kit contents, and found the right tools, payment is the final step in starting your next handmade project. This page explains how to review your total, complete payment, and contact 𝐴𝑣𝑒𝑟𝑖𝑞𝑑™ if you need help.
averiqd.com is owned and operated by Shanghai Manwang Technology Co., Ltd., which manages product sales, order services, and customer support.
Available Payment Methods
Accepted payment methods are displayed at checkout. Please refer to the options available when you place your order.
Options may vary depending on your location, device, or the availability of a payment service. If your preferred method is not displayed, choose another option offered at checkout.
Review Your Crafting Supplies Before Paying
The specifications of your supplies can directly affect your project. Before submitting payment, check:
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Yarn: Your selected color, specifications, package quantity, and listed yardage or weight.
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DIY project kits: The project style, package contents, and whether tools must be purchased separately.
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Knitting and crochet tools: Hook or needle size, style, and package quantity.
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Order details: Item quantities, shipping address, phone number, and the email address for order notifications.
A project kit is different from a finished piece. Yarn and tools sold separately do not necessarily include everything needed for a complete project. Follow the explicit details in each product listing.
Prices & Order Total
Please review the product prices, applicable discounts, shipping charges, and taxes shown at checkout. Check the final order total and checkout currency before paying.
If you use a discount code, confirm that it has been successfully applied before submitting payment. Eligible products, conditions, and expiration dates are specified in the relevant promotion.
If your payment account uses a different currency from the checkout currency, your bank or payment provider may convert the amount and charge additional fees. Exchange rates and fees are determined by that provider.
Confirming Payment & Order Status
After completing checkout, review the order confirmation page and any notifications sent to your checkout email address.
If you do not receive an email, check your spam folder and confirm that you entered the correct address. You can also contact us with your name, checkout email, order number, or approximate order time.
A bank notification or pending transaction does not necessarily mean an order was successfully created. Some records may be temporary payment authorizations that require further processing by your bank or payment provider.
Failed Payments or Suspected Duplicate Charges
If a payment fails, check your billing details, available funds or credit, and whether your bank requires additional verification. Contact your bank or payment provider if you need to understand why a payment was declined.
If checkout shows an error but a transaction appears in your account, confirm your order status before repeatedly submitting payment.
If you suspect a duplicate charge, email service@averiqd.com with your order number, transaction time, and a screenshot with sensitive information hidden. We will review the relevant order records. Questions about bank authorizations or payment account records may also require assistance from the provider.
Protecting Your Payment Information
Complete your order payment through the checkout process on averiqd.com.
Our customer support team will not ask you to email account passwords, one-time verification codes, full payment card numbers, or card security codes. When sharing transaction screenshots, hide sensitive details that are not needed to investigate your inquiry.
If you receive a payment link, a notice changing payment account details, or a request for an additional payment and cannot verify its source, contact us using the details published on this website before proceeding.
Order Verification
If order details are incomplete, payment status is unclear, or shipping information needs confirmation, we may contact you for information relevant to the order.
Order processing may be held while verification is underway. We will not ask for payment account passwords or verification codes. Respond only through verified contact channels and provide only the necessary information.
Cancellations & Refunds
If you need to cancel or change an order after payment, contact us as soon as possible. Whether we can accommodate your request depends on the order’s processing stage and the applicable policies.
Approved refunds are issued to the original payment method. Please see our Return & Refund Policy for eligibility and processing times. After a refund is issued, the time it takes to appear in your account may vary by bank or payment provider.
Payment Support
For assistance, email service@averiqd.com with your order number or checkout email, a description of the issue, and any necessary transaction details.
Customer Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT).